Tenant FAQ's

Canton Management Company is open from 9am to 5pm Monday through Friday, except major holidays. 

Our application fee is $45.00 per applicant.  Everyone over the age of 18 that is occupying the property is required to apply and pay the fee. Once you apply, your application can be used toward any property that Canton Management is offering for rent. 

All rents are due on the 1st of each month.  After the 5th of each month, a late fee will apply.  If you make a payment and the payment is returned by your bank, the late fee will be added as well as a $30.00 fee for the returned payment.   You can make payment directly though your tenant portal.  If you use your checking account, there is no fee to use this service.  If you use a debit or credit card, a convenience fee is added.  The system will alter to the amount of that fee when you make your payment. 

Written notice to vacate is required at least 60 days prior to your lease expiration date.  You can find a downloadable form on our website. 

Remember that you have signed a legal and binding lease.  You are financially responsible for the rent until the lease expires or until a qualified tenant takes occupancy of the property.  

All occupants are equally responsible for the rent each month.  If you need to vacate the property and the remaining roommates are staying, we can process applications for a replacement and once the applicant is approved by CMC and the remaining roommates, an addendum will be sent to everyone that will remove the vacating tenant and add the incoming tenant to the lease agreement, therefore relinquishing your financial obligation to the remaining lease.  CMC holds the security deposit in full until all tenants have vacated, so it is your responsibility to collect the portion of the security deposit that you may have paid from the incoming tenant.

For repairs or maintenance, please call or email our office. You can place your request through your tenant portal as well.  

If you are locked out of lose your keys during office hours, you can come to our office and pick up a spare key that will need to be returned.  If the office is closed, you will need to contact a locksmith and then supply Canton Management with a copy of the new key if locks were changed.   

If it is after business hours the call will be forwarded to our emergency line.  They will take your call and dispatch it to one of our managers.   

Maryland law requires that we return your security deposit with in 45 days of your lease end date.  If deductions are made from the security deposit, you will receive a notice of what funds were withheld and why.