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A Summary of CMC Tenant Information:
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Introduction:

The following is a list of useful information you, as a tenant will want to keep readily available. Take a moment now to mark our web page as one of your "favorites" so you can check in from time to time for updates and also check for rental availability for yourself, friends, or family.

If you have a drip or a drop of constant water running…call us..410-342-2205…constant running of a toilet or dripping of a faucet can run your water bills up.

Keep back yard areas clean! Keeps unwanted "pets and pests" away!

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General Information:

Please exercise care and good common sense in the use and occupancy of your home. Take care to keep it clean, neat, and orderly. Guard against abusing property, fixtures, and equipment. Please refer to your lease for the list of repairs and maintenance that are the tenant's responsibility. If you have any questions about operating any appliance, plumbing or heating system, please do not hesitate to give us a call. We will be happy to assist you.

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General Repairs and Maintenance:

When repairs are necessary, you may call our automated 24-hour Center at 410-342-2205. Just follow the prompts. Leave your name, address, phone numbers where you can be reached, and a detailed message of the maintenance problem. You may also e-mail us with your maintenance request at patweaver@cantonmanagement.com Our maintenance team will contact you to set up an appointment within 48 hours of your call.

Note: When you agree to a date and time to meet our maintenance team, and no one is at the property when maintenance arrives, you will be charged $35.00 for a service call.

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Emergency Maintenance:

Emergency situations include gas leaks, break-ins, no heat, no hot water, or busted water lines. In case of an emergency, please take the following appropriate actions first:

  • Gas Leaks - Immediately report gas leak to BGE - 410-685-0123
  • Break-In - Dial 911 to report a break-in; then contact Canton Management to secure property.
  • No heat or hot water - if home has gas furnace check to make sure pilot lights are lit. Place call to Canton Management Company immediately so we may contact technicians.
  • Busted water line - turn off main valve to house or closest valve location to leak - call Canton Management Company immediately.

When contacting Canton Management Company for an emergency please call 410-342-2205 immediately and leave message with the office. Then proceed to call pager number 443-324-4335.

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Locked Out?

Keys will be provided only to residents named on the lease. Please have proper ID with you when picking up the keys. If you are locked out during hours when the office is closed, there is a $35.00 charge to arrange to have someone meet you with the key.

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Safety and Liability:

Please keep all doors and windows locked when you are not at home. As the tenant, you are responsible for insuring your personal belongings and contents against fire, theft, water damage, and other casualties. Canton Management and the property owner assume no liability or obligation for tenants' personal belongings and contents. Renter's insurance is available through most insurance agencies.

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Payment of Rent:

Rent is due on the first of every month. After the fifth of the month a 10% late fee will be charged. Any tenant who has not paid their rent in full will be subject to late fees and court action as outlined in the lease. Rent is to be paid in the form of a personal check or money orders. No cash payments will be accepted. There is a $20.00 charge for each check returned by the bank for nonpayment. Please be aware that a poor rental payment history may affect your credit rating.

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Notice of Leaving:

If you do not intend to renew your lease, please notify our office in writing within sixty days of your lease ending. Remember to follow the directions on your security deposit agreement to insure timely release of your security deposit.

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CANTON MANAGEMENT COMPANY    2912 O'DONNELL ST, BALTIMORE, MD 21224    410-342-2205


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