1. A Summary of CMC Quality Services:
   

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• Lease Vacant Units ~ Minimize Property Owner’s Losses
• Collect Rents ~ Maximize Property Owner’s Income
• Repair and Maintenance ~ Preserves and Enhances Property Value
• 24 Hour Answering Service ~ Provides Response to Tenants’ Emergency Situations
• Financial Reporting ~ Keeps Property Owner’s Informed

Key Advantages to Property Owners:

• CMC serves as Intermediary between Landlord and Tenant.
• CMC alleviates Hassles and Worries associated with being a Property Owner.
• Tax Write-Offs Remain In Tact.
• Tenant Selection/Screening.
• Management of Repairs.
• Dealing with Troublesome Tenants.
• Management of Distant Rental Properties

Lease Vacant Units :

• Ensure unit is in rentable condition
• Establish market rent
• Advertise using appropriate media
• Cooperate with other brokers
• Comply with Fair Housing Laws
• Qualify Applicant through Credit Approval Process
• Pre-rental inspection
• Up-to-date-listings, with pictures available to client, on CMC's website
• Show units to prospective tenants
• Take application and deposit
• Handle security deposit in accordance with Maryland Law

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Rent Collection:

• Routine filing in district court for non-payment of rent to protect owner's interest
• Refer skip and bad debt accounts to attorney for collection to maximize petential recovery.
• Follow through with eviction, if necessary, to minimize losses
• Work with tenants during extraordinary circumstances when deemed in the long-term best interests of the owner.

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Repair and Maintenance:

• 24 hour answering service with available contractors to service true emergencies, there by protecting the property and providing service to the residents
• Competitive pricing is assured to save the owners money
• Utilize the services of a wide variety of independent contractors allowing the flexibility of matching the right contractor to the size, complexity and scope of work involved
• Independent contractors offer greater accountability to the owner for work performed and money spent

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24 Hour Answering Service:

• Our 24 hour voice mail system provides tenants with an alternate emergency number in which to contact if there is a true emergency. Response is guaranteed within 20 minutes of their call
• Separate Tenant Information link provided on website giving tenants all the necessary information and phone numbers in which to contact in case of an emergency.

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Financial Reporting:

• Client statements mailed from CMC by the last business day of each month to insure timely receipt and improve the owner's cash flow
• Reporting shows each rental unit's income and itemizes each expense line item
• Proper account procedures are followed regarding the handling of receipts, payment of invoices and signing of checks.

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